How is this information
used?
If you send us an
e-mail query, your details are not used for any
other purpose other than answering your query.
If you enter a competition,
you are given the option of receiving our newsletter
as well, if you choose not to receive this -
then you won’t!
Obviously, if you win a competition,
we will contact you using the information you
have given!
We send out regular (2 per month
maximum) newsletters and occasional additional
company information emails. If you do not want
to receive these e-mails, simply email with the
word Unsubscribe to Web@oaklandgroup.com
If you have placed an order with us, in addition
to a confirmation e-mail , we shall send you
an email informing you of the status of your
order - or if the status has changed - for example,
we shall tell you when your order has been dispatched
along with a tracking number so you may track
your order at any time.
If you open an Account with
us and enter products into your cart, but later
do not purchase these items, The Oakland Group
randomly selects a number of those Unsold Carts
and will at times ask for your feedback as to
what prevented you from purchasing from us.
This is purely for research
purposes only and allows us to tailor our service
and web site to your needs. We rely on customer
feedback to increase our efforts to be the best
online store. We hope you will help us in completing
this. |
